She raved about the packaging, and that was BEFORE she even tasted the cookies!
My mom received her Chewy Cookie Sampler which i ordered for her birthday. she raved about the packaging, and that was BEFORE she even tasted the cookies!
needless to say, she loves them…....they arrived on the date promised and she said they look and taste fresh baked!
thank you also for the 10% coupon you sent me. i will be placing an order for myself before the end of the month, so i can have the dancing deer experience, too!
thanks again for the excellent customer service and product.
Claire’s daughter Jeanne
from our Deer fan Jeanne
April 2010
Thanks for baking “delicious” goodies.
I’ve sent two care packages to my nieces in college; they love your cookies. And I love your service. Thanks for baking “delicious” goodies.
from our Deer fan Carole
April 2010
YOU STILL BELIEVE IN CUSTOMER SERVICE…..a long lost art.
WOW,, THANK YOU VERY MUCH. When I wrote my first comment about the quality of a holiday gift never did I think you’d respond!!!
YOU DID!!!! I KNEW THERE WAS A REASON I LOVE DANCING BEAR!!!!
YOU STILL BELIEVE IN CUSTOMER SERVICE…..a long lost art.
The new, fresh, cookies you sent are absolutely delicious (not like the ones I was gifted).
With this in mind, THANK YOU VERY MUCH.
I will continue to support your company and it’s customer friendly, responsive, caring actions. You deserve a great big HUG!!!!
I know you’ll keep up the great work (the food products are deeeelicious !!) and the customer care ROCKS!!!!
from our Deer fan Penny
February 2010
She was very impressed with that and has never forgotten it.
Hi Trish,
I thought you might want to know I met with an admirer of yours. I had a meeting with Wendy Simmons, the President of Prism Energy. I was meeting her to try and become a vendor for her company. When I mentioned that Integrated Electric was the electrical contractors for your bakery, she lit up. I guess she buys your cookies every year. One year there was a problem with the order and you called her personally to make good on it. She was very impressed with that and has never forgotten it. She went on to compliment your accomplishments as a woman business owner like herself.
from our Deer fan Glenn
November 2009
The care and concern of your staff is unbelievable!
Our best friend in Maine had been diagnosed with breast cancer and was not eating. I ordered some shortbread cookies for Christmas, and she could eat them! When Valentine’s Day came around, the same cookies were not available and so I emailed your company and I got a response immediately! The care and concern of your staff is unbelievable! I got suggestions on comparable products for her and once again, she could eat them! The lack of preservatives puts her at ease and allows her to have a moment of normalacy in her otherwise hard days of chemotherapy.
Thank you for helping her through these hard days! Your company and staff are the BEST!
from our Deer fan Betty
May 2009

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